iRPLY Pricing & Intelligence Credits
iRPLY pricing combines your agreed implementation and support scope with an intelligence-credit allocation. Plans include unlimited AI agents and customer contacts; AI processing consumes credits. Request a proposal based on your workflows, channels and expected usage.
What does unlimited mean?
There are no per-agent or per-contact licence limits. Unlimited agents and contacts does not mean unlimited AI processing. Usage is deducted from intelligence credits, with allocation and top-up options set out in your agreed package.
What affects the proposal?
Prepare your expected enquiry volume, languages, knowledge sources, channels, integrations and handover requirements. Confirm onboarding, knowledge maintenance, optimisation, support and any third-party channel charges in the written proposal.
What is the subscription commitment?
The standard initial commitment is 24 months unless your signed agreement states otherwise. Monthly billing is a payment schedule, not monthly cancellation. Renewal, termination and other commercial conditions follow your signed agreement.
How should you evaluate a pilot or demo?
Bring a real workflow and representative questions. Agree what a correct answer looks like, when a person should take over and which outcomes you want to measure. Confirm any pilot arrangement and its scope with iRPLY.
Common questions
How much does an AI chatbot cost with iRPLY?
Contact iRPLY for a quotation matched to your workflows, usage, integrations and support needs. Your written proposal confirms the price, credit allocation and any separate charges.
Can I buy more intelligence credits?
Additional credits can be purchased through the agreed top-up options. Confirm allocation, consumption and top-up terms in your package before committing.