About iRPLY
iRPLY is an AI customer-engagement platform from IRPLY SOLUTIONS PLT. It helps businesses answer recurring customer enquiries using approved information, support multiple languages and connect customers with people when a conversation needs human judgement.
The company behind the platform
IRPLY SOLUTIONS PLT is identified in our Terms of Service and Privacy Notice under registration number 202504002804 (LLP0044316-LGN). Contact hello@i-rply.com for product, implementation and commercial enquiries.
Knowledge your business controls
The implementation starts with your approved FAQs, documents, products and service information. Test the answers, set escalation boundaries and keep the source information current. AI can still make mistakes; human review remains part of the process.
A practical rollout
Connect the selected knowledge and touchpoints, validate with representative questions and launch the agreed workflow. Review real conversations to decide what to improve or expand.
Privacy and commercial transparency
Review our Privacy Notice and Terms of Service for data handling, responsibilities and subscription conditions. Any specific security, integration or contractual requirement should be confirmed in your agreement.